Terms and Conditions

Last updated: June 16, 2026

These Terms and Conditions (the "Terms") govern your access to and use of the website at https://customworks.ai and its subdomains, and the services we provide (collectively, the "Services"), operated by Infinity Pipeline AI, doing business as Custom Works AI ("Custom Works AI", "we", "us", or "our"). By accessing or using the Services, you agree to be bound by these Terms and by our Privacy Policy. If you do not agree, do not use the Services.

1. Eligibility

You represent that you are at least 18 years old and, if you act on behalf of a business or other entity, that you have authority to bind that entity to these Terms.

2. Use of the Services

You agree to use the Services only for lawful purposes and in compliance with these Terms and all applicable laws. You will not misuse the Services, interfere with their operation, attempt unauthorized access to any systems or data, or use the Services to infringe the rights of others.

3. SMS messaging program

Custom Works AI operates a text-messaging program used to send messages about your AI Profit Map call, scheduling and appointment confirmations, account and product information, support responses, and opt-in and opt-out confirmations to people who provide their phone number and opt in.

You can cancel the SMS service at any time by replying STOP to the number you received messages from. We will send one confirmation of your unsubscribe status and then stop. Reply HELP for assistance. Carriers are not liable for delayed or undelivered messages. Message frequency varies. Message and data rates may apply. Our handling of mobile information is described in our Privacy Policy, including that no mobile information is shared with third parties or affiliates for marketing or promotional purposes.

4. Engagements and results

The specific scope, deliverables, fees, and term of any paid engagement are set out in a separate proposal, order, or agreement between you and us. If there is a conflict between that document and these Terms, that document controls for the engagement. Any results, statistics, or guarantees referenced on the website describe specific circumstances and are not a promise or prediction of your results. Guarantees, if any, are governed by the terms of your engagement agreement.

5. Intellectual property

The Services and their original content, features, and functionality are and remain the property of Custom Works AI and its licensors. Nothing in these Terms grants you any right to use our trademarks, logos, or branding without our prior written consent. Deliverables we create for you are governed by your engagement agreement.

6. Third-party services and links

The Services may link to or integrate with third-party websites and services we do not own or control. We are not responsible for their content, policies, or practices, and your use of them is subject to their own terms and privacy policies.

7. Termination

We may suspend or terminate your access to the Services at any time, with or without notice, if you breach these Terms or if we reasonably believe it is necessary to protect the Services or others. You may stop using the Services at any time. Provisions that by their nature should survive termination will survive.

8. Disclaimer

The Services are provided on an "AS IS" and "AS AVAILABLE" basis, without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Services will be uninterrupted, secure, or error-free, or that any particular outcome will be achieved.

9. Limitation of liability

To the maximum extent permitted by law, in no event will Custom Works AI or its officers, directors, employees, or agents be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenues, data, or goodwill, arising out of or relating to the Services. To the maximum extent permitted by law, our total liability for any claim relating to the Services will not exceed the amounts you paid us in the three months before the event giving rise to the claim, or, if you have not paid us, US$100.

10. Indemnification

You will defend, indemnify, and hold harmless Custom Works AI and its personnel from and against any claims, damages, liabilities, and expenses, including reasonable legal fees, arising out of your use of the Services in violation of these Terms or applicable law, or your violation of the rights of any third party.

11. Governing law

These Terms are governed by the laws of the State of California, United States, without regard to its conflict-of-laws rules. The exclusive venue for any dispute that is not subject to arbitration or small-claims court will be the state or federal courts located in California.

12. Changes to these Terms

We may revise these Terms from time to time. The updated version will be posted here with a new "Last updated" date. By continuing to use the Services after changes take effect, you agree to the revised Terms.

13. Contact us

If you have questions about these Terms, contact us at kobe@customworks.ai, or by mail at Custom Works AI, 24402 Hatteras St, Woodland Hills, CA 91367, United States.

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